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Shipping & Returns

Estimated delivery times are specified on each product description, please do check our FAQ if you are still unsure



Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error we cannot re-work the item or re-use it and therefore cannot offer a refund or credit.



If the item is defective or we have made an error we will gladly replace/ repair the item.  


Please notify us within 3 days of arrival by emailing 

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Once you have paid, simply fill in this form, and we'll get back to you to confirm your order


Submit your order form here



Last dates for orders guaranteed to be shipped in time for Christmas delivery are as follows:


Bespoke Illustrations: 4th December (if Xmas delivery is selected at check-out)


Personalised Art Prints

and Personalised Greetings Cards:

20th December 2017