Estimated delivery times are specified on each product description, please do check our FAQ if you are still unsure
Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error we cannot re-work the item or re-use it and therefore cannot offer a refund or credit.
If the item is defective or we have made an error we will gladly replace the item.
Please notify us within 3 days of arrival by emailing
Once you have paid, simply fill in this form, and we'll get back to you to confirm your order
Last dates for orders guaranteed to be shipped in time for Christmas delivery are as follows:
Bespoke Illustrations: 4th December 2017 (if Xmas delivery is selected at check-out)
Personalised Art Prints
and Personalised Greetings Cards:
19th December 2017
Items ordered between 5th December 2017 and 31st January 2018 will not be delivered until
12th February 2018