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Shipping & Returns

Estimated delivery times are specified on each product description, please do check our FAQ if you are still unsure

 

 

Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error we cannot re-work the item or re-use it and therefore cannot offer a refund or credit.

 

 

If the item is defective or we have made an error we will gladly replace the item.  

 

Please notify us within 3 days of arrival by emailing

 

customerservices@homemadehouse.co.uk 

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Once you have paid, simply fill in this form, and we'll get back to you to confirm your order

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Submit your order form here